Effective Date: January 1, 2026

Welcome to the website of Shenandoah Caverns (“Shenandoah Caverns,” “we,” “us,” or “our”). By accessing or using this website, you agree to be bound by the following Terms and Conditions. If you do not agree, please do not use this website.

Use of Website

This website is provided for informational and ticket-purchasing purposes related to Shenandoah Caverns and its affiliated attractions and events. You agree to use this site for lawful purposes only and in a manner that does not infringe on the rights of others or restrict their use of the site.

Ticket Sales & Event Policies

All ticket purchases are subject to availability.

Tickets are non-refundable, unless otherwise stated for a specific event.

Shenandoah Caverns reserves the right to modify event dates, times, pricing, or programming due to weather, safety concerns, or unforeseen circumstances.

Admission may be denied or revoked for unsafe, disruptive, or inappropriate behavior.

Assumption of Risk

By visiting Shenandoah Caverns or participating in any of our attractions or events, you acknowledge that certain activities involve inherent risks. You voluntarily assume all such risks and agree that Shenandoah Caverns is not liable for injuries, accidents, or loss of personal property, except where required by law.

Intellectual Property

All content on this website — including text, images, logos, videos, graphics, and design — is the property of Shenandoah Caverns or its licensors and is protected by copyright and trademark laws.

You may not copy, reproduce, distribute, or use any content without prior written permission.

Third-Party Links

This website may contain links to third-party websites for your convenience. Shenandoah Caverns does not control or endorse these sites and is not responsible for their content or privacy practices.

Limitation of Liability

To the fullest extent permitted by law, Shenandoah Caverns shall not be liable for any damages arising from your use of this website, including but not limited to indirect, incidental, or consequential damages.

Changes to These Terms

We reserve the right to update or modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to this website.

Governing Law

These Terms and Conditions are governed by the laws of the Commonwealth of Virginia.

Contact Information

If you have questions regarding these Terms, please contact us at:

• events@shenandoahcaverns.com
• 261 Caverns Rd, Quicksburg, VA 22847